Terms of service

Last updated 2026-10-27

1. About these terms

These terms of service ("terms") are a legal agreement between you and Agspeedy HiT Technologies L.L.C., a company registered in Dubai, United Arab Emirates (mainland limited liability company, trade licence no. 1535455, register no. 2666423) with registered address at Times Square Center, Sheikh Zayed Road, Al Quoz Industrial First, Dubai, United Arab Emirates ("Trophy", "we", "us" or "our"). They govern your use of the website at gettrophy.xyz, any related apps, and all features, packs and services we offer (together, the "service").

By creating an account, buying a pack, or otherwise using the service, you agree to these terms and to our privacy policy at gettrophy.xyz/privacy. If you do not agree, do not use the service.

Please read section 17 carefully.

2. What Trophy is

Trophy is an online pack-opening service for collectible trading cards. You buy a digital pack, open it, and receive one professionally graded trading card in a protective case (a "slab"). At launch, packs contain Pokémon and One Piece slabs. We may add other categories, such as Lorcana, later.

After each pull you can:

keep it in your Trophy vault; or
sell it back to us at the sell-back offer shown at the time (see section 7).

Each slab is a real, physical graded card. Your ownership of a slab is recorded in your account.

Trophy is not affiliated with, sponsored or endorsed by The Pokémon Company, Nintendo, Creatures, GAME FREAK, Bandai, Toei Animation, Shueisha, Disney, Ravensburger or any grading company, unless we say otherwise. Their names and marks belong to their owners and are used only to describe the cards.

3. Open beta

The service is currently in an open beta that starts on October 28, 2026. During the beta:

Access is by invitation only. We invite a limited number of new users each week (currently about 50) and may change this number at any time. Invitations are personal and may not be sold or transferred.
Sell-back is available. You can sell eligible slabs back to us during the beta (see section 7).
Physical shipping is not available. Slabs you pull are stored in your vault.
Features may change. Packs, prices, odds, the sell-back feature, the Reward Quest and other features may be added, changed, paused or removed. Changes to a pack's odds or price apply only to purchases made after the change.
Things may go wrong. The beta may contain bugs, errors, delays or interruptions. Please report problems to [email protected].

These terms apply in full during the beta. Where this section conflicts with another section, this section applies while the beta lasts.

4. Who can use Trophy

To use the service you must:

be at least 18 years old, or the age of majority where you live, whichever is higher;
be able to enter into a binding contract;
not be a person who is named on, owned or controlled by someone named on, or acting for someone named on, any sanctions list maintained by the United Nations Security Council, the United Arab Emirates, the United States (including the Office of Foreign Assets Control, OFAC), the European Union or the United Kingdom, and not be located in or ordinarily resident in a country or region under comprehensive sanctions;
not have been suspended or removed from the service before; and
use the service only where doing so is lawful for you.

Your local laws. We block access only from countries and regions subject to comprehensive sanctions, as described above. We do not otherwise block access by country. Laws about collectibles and paid random-reward products differ from place to place and change over time. You are responsible for making sure your use of Trophy is lawful where you are. You must not use a VPN, proxy or other tool to hide your location or get around any restriction we put in place. We may restrict access to the service, or to particular features, in any location at any time, with or without notice, if we believe we need to for legal, regulatory or risk reasons.

5. Your account

Sign-in. You sign in through Privy, a third-party sign-in and authentication provider. Privy's own terms and privacy policy apply to its services.

One account each. You may hold only one account. You must not create accounts for other people or use someone else's account.

Keep it secure. You are responsible for keeping your login method and devices safe, and for all activity on your account. Tell us straight away at [email protected] if you think your account has been accessed without permission. We cannot recover access if you lose control of the email or social login you use to sign in, except as our sign-in provider's recovery tools allow.

Accurate information. You must give us accurate, current information and keep it up to date.

Identity checks. We, or our payment or compliance providers, may ask you to verify your identity, age, address or source of funds at any time, for example before a withdrawal, for higher-value activity, or to meet anti-money laundering, counter-terrorist financing, sanctions or fraud-prevention requirements. We may limit, pause or close your account, or hold funds or slabs, until checks are complete or if you do not complete them.

6. Packs, pulls and odds

Prices. Packs are sold at the fixed prices shown in the service before you buy. Not every pack is available at all times. All prices are in US dollars unless we say otherwise.

One slab per pack. Each pack you buy and open gives you exactly one graded slab, chosen at random from that pack's pool of slabs at the moment you open it.

Odds. Before you buy, we publish the odds for each box on that box's page: a full odds table showing the chance of each possible outcome. The odds that apply to your pack are the ones shown when you buy it. If we change a pack's odds or contents, the change applies only to packs bought after the change. Each result is generated using verifiable randomness, and we publish information in the service about how outcomes are generated so that you can check your result matches the published odds.

Value is not guaranteed. The slab you receive may be worth more or less than the price you paid, and on many pulls it will be worth less. Any value we show for a slab is our estimate, based on recent public sold prices for the same card and grade on major marketplaces, and is not a promise of what you could sell it for. Images of slabs that could be pulled are for illustration. Past results, including other users' pulls, do not predict future results.

Pool changes and errors. We may refresh, restock or close a pack's pool at any time. If a technical error, pricing error or exploit affects a purchase or pull, we may cancel or correct it and return what you paid or reverse the result, as fair in the circumstances.

For fun, not investment. Packs and slabs are sold as collectibles for entertainment. They are not investments, securities, savings products or a way to make money. Only spend what you can comfortably afford to lose. If you feel you are spending more than you intended, you can contact us to set limits or close your account, and you can find support at organisations such as GamCare (gamcare.org.uk) or the National Council on Problem Gambling (ncpgambling.org), or a local support service where you live.

7. Sell-back

After you open a pack, we may offer to buy the slab back from you (a "sell-back offer").

Optional. You do not have to accept. If you decline or let the offer lapse, you keep the slab in your vault.
Shown before you accept. The amount we will pay is shown before you confirm. That amount is the one that applies to your sale.
Sell-back rate. During the beta, sell-back is available on eligible slabs, and the sell-back offer is 90% of the slab's value. The slab's value is its current market value, based on recent public sold prices for the same card and grade on major marketplaces, as shown in the offer on the reveal or vault screen.
Offer window. A sell-back offer is available while the slab is in your vault and the offer is shown to you. Each offer is time-limited, and the amount is refreshed when the slab's market value changes. If an offer expires, you keep the slab and may receive a new offer later.
Changes. We may change, pause or withdraw the sell-back feature or its rate in future. Any change applies only to offers made after it takes effect.
Not a refund. Sell-back is a separate sale of your slab to us. It is not a refund of your pack price and does not guarantee you will recover what you paid.
Final. Once you accept and we confirm, the sale is final and the slab becomes ours.
How you are paid. Sell-back proceeds are credited to your Trophy account balance straight away. You can use your balance on the service or ask to withdraw it to your original payment method, where that method supports payouts. We may set a minimum withdrawal amount, and any withdrawal fee will be shown before you confirm. We aim to process withdrawals within 5 business days. We may ask you to complete identity checks before a withdrawal (see section 5).

8. Your vault

Storage. Slabs you keep are stored for you in a secure facility operated by our vault and custody partner, Speedy Comics, in the United Arab Emirates. Card inventory and fulfilment are handled with our partner Collector Crypt. During the beta, storage is free. We may introduce storage fees in future, with at least 30 days' notice.

Ownership. When you pull a slab and keep it, you own it, subject to these terms. Your vault is the record of that ownership.

Care and insurance. We use reasonable care to keep vaulted slabs secure. Vaulted slabs are insured against loss and damage while in custody, up to their current market value as recorded in the service. If a vaulted slab is lost or damaged while in custody, we will, at our choice, replace it with a comparable slab or pay you its recorded market value. We are not responsible for normal ageing of slabs, or for loss caused by events outside our reasonable control.

If we stop operating. If we decide to close the service, we will give you at least 30 days' notice and a reasonable chance to deal with your slabs by selling them back or, once delivery is available, requesting delivery. Slabs in your vault are held by Speedy Comics for you. They are not assets of Trophy, and if Trophy becomes insolvent they will be returned to their owners under a return procedure we or an administrator will publish, which will give you at least 3 months to claim your slabs (you may need to pay delivery costs).

9. Shipping

Shipping of physical slabs is not available during the beta.

10. Payments

Methods. You can pay using the payment methods shown at checkout. Payments are processed by Stripe, whose own terms and privacy policy apply to your payment, and which may carry out its own identity, fraud and sanctions checks. We do not see or store your full card number.

Authority to pay. You confirm you are authorised to use the payment method you choose, and you authorise us and our payment provider to charge the full amount shown, including any fees shown at checkout.

Taxes. Prices may exclude applicable taxes. You are responsible for any taxes that apply to your purchases, sell-backs or other gains under your local law.

Chargebacks. If you dispute a payment with your bank or card issuer without first contacting us, we may suspend your account and hold the related slabs or balance while we investigate.

11. Refunds

Because each pack is opened and revealed immediately, all pack purchases are final and non-refundable once the pack is opened, including where you are unhappy with the slab you received. Sell-back is not a refund.

We will refund or correct a purchase if:

you were charged but no pack was delivered or opened because of a fault on our side;
you were charged more than once for the same pack; or
we cancel a purchase under section 6 (errors and exploits).

To ask for a refund, contact [email protected] within 30 days of the transaction. Nothing in this section affects any rights you have under consumer protection laws that cannot be excluded. Where you have a statutory right to cancel a digital purchase (for example a 14-day cooling-off period), you agree that the pack is supplied immediately when you open it and that you lose that right once it is opened, to the extent the law allows.

12. Reward Quest points programme

The Reward Quest is a points programme. You can earn points by completing the tasks shown in the service. We may also run other promotions or referral offers.

No cash value. Points have no cash value and are not money, currency or property. They cannot be exchanged for cash.
Not transferable. Points are personal to your account and cannot be transferred, gifted or combined with another account.
Cannot be sold. You must not sell, buy, trade or offer points for sale, on or off the service.
Changes. We may change how points are earned or used, change point balances that result from errors, or pause or end the Reward Quest at any time. Points you have not yet earned are not owed to you.
Misuse. We may withhold or remove points obtained through multiple accounts, bots, automation, collusion, exploits or any breach of these terms.
Some promotions may have their own rules. If they conflict with these terms, the promotion rules apply to that promotion.

13. Technology and other risks

You understand and accept that:

payment systems, sign-in providers and other software we rely on can fail, be attacked, change or become unavailable, and we do not control all of them;
laws and regulations that apply to the service are changing and may affect it, including by limiting features or your access;
if you lose control of your sign-in method, you may lose access to your account and anything linked to it; and
we do not give financial, investment, legal or tax advice.

14. Rules of use

You must not:

break any law, including anti-money laundering, sanctions, tax, gambling or consumer laws;
use the service to launder money, finance terrorism, or move funds for anyone else;
create multiple accounts, use another person's account, or sell, rent or transfer your account or invitation;
use bots, scripts, scrapers or automation, or try to predict, manipulate or interfere with pack outcomes, odds, prices or sell-back offers;
exploit bugs or errors (tell us about them instead);
hide your location or identity to get around a restriction;
hack, overload, reverse engineer or interfere with the service or its security;
impersonate anyone, or harass or defraud other users; or
copy or commercially exploit the service or its content without our permission.

15. Suspension and closure

By you. You can close your account at any time by contacting [email protected]. Before closing, you should deal with any slabs in your vault and any available balance by selling back your slabs and withdrawing your balance. Slabs you do not deal with remain yours and stay in the vault until you claim them.

By us. We may suspend, limit or close your account, cancel transactions, or hold slabs or funds, if we reasonably believe you have broken these terms, we are required to by law or a regulator, we suspect fraud, money laundering or a security risk, or you are not eligible. Where the law allows, we will tell you why. If we close your account for reasons other than your breach, we will give you a reasonable period of at least 30 days to deal with your slabs and balance. Slabs and funds may be held for longer where required by law, a court or a regulator.

16. Disclaimers and limits on our liability

The service is provided "as is". To the extent the law allows, we provide the service "as is" and "as available", and we do not promise it will be uninterrupted, error-free or always available, or that any slab will hold or reach any value.

What we are not responsible for. To the extent the law allows, we are not liable for: indirect or consequential loss; loss of profits, revenue, opportunity or data; changes in the market value of any slab; failures of payment providers, sign-in providers or other third parties we do not control; or events outside our reasonable control.

Cap. To the extent the law allows, our total liability to you for all claims relating to the service or these terms is limited to the greater of (a) the fees you paid us in the 12 months before the claim and (b) US$100. For loss of or damage to a vaulted slab, our liability is limited to that slab's recorded market value at the time of the loss, if that is higher.

What we do not limit. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited or excluded by law, and nothing affects your mandatory rights as a consumer where you live.

Your responsibility. You agree to compensate us for reasonable losses and costs we incur because you broke these terms or the law, to the extent the law allows.

17. Disputes

Talk to us first. If you have a problem, please contact [email protected]. If it is not resolved, send a written notice of dispute to [email protected] describing the issue and what you want. We will both try in good faith to resolve it within 30 days before taking formal action.

Governing law. These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, without regard to conflict of law rules. If you are a consumer, you may also benefit from mandatory protections of the law where you live.

Forum. Any dispute not resolved informally will be decided by the competent courts of the Emirate of Dubai (onshore Dubai courts), except that consumers may bring proceedings in the courts where they live if local law gives them that right. Disputes will not be referred to the courts of the Dubai International Financial Centre (DIFC) or the Abu Dhabi Global Market (ADGM), or to arbitration.

18. Intellectual property

The service, our brand, software, designs and content belong to us or our licensors. We give you a personal, limited, non-exclusive, non-transferable, revocable licence to use the service under these terms. Owning a slab does not give you any rights in the intellectual property shown on the card, the grading company's marks or our brand, other than to display images of your slab for personal, non-commercial purposes.

If you send us feedback or ideas, we may use them without any obligation to you.

19. Third-party services

The service relies on third parties, including Privy (sign-in and authentication), Stripe (payments), Collector Crypt (card inventory and fulfilment partner), our vault and custody partner Speedy Comics and grading companies. Their own terms apply to their services, and we are not responsible for them except where the law says otherwise.

20. Changes to these terms

We may update these terms from time to time, for example when we add features, change pricing or comply with new laws. We will update the "last updated" date, and for material changes we will give you at least 14 days' advance notice by email or in the service, unless an immediate change is needed for legal, security or fraud reasons. Changes do not affect purchases or sales completed before they take effect. If you do not agree to a change, stop using the service and close your account; continuing to use the service after the effective date means you accept the change.

21. General

Whole agreement. These terms, the privacy policy and any rules shown for a specific pack or promotion are the whole agreement between you and us about the service.
Transfer. You may not transfer your rights under these terms. We may transfer ours, for example as part of a reorganisation or sale of our business, provided your rights are not reduced.
Severability. If any part of these terms is found unenforceable, the rest stays in effect.
No waiver. If we do not enforce a right straight away, we can still enforce it later.
Electronic communications. You agree that we may send notices and other communications to you by email or in the service.
Language. These terms are provided in English.

22. Contact us

Agspeedy HiT Technologies L.L.C.
Times Square Center, Sheikh Zayed Road, Al Quoz Industrial First, Dubai, United Arab Emirates
Support: [email protected]
Legal notices: [email protected]